FAQs

For Farmers / Growers

How do I access free planting materials or inputs?

The department periodically offers quality planting materials or seeds at subsidized or free rates. Details and eligibility criteria are usually listed in announcements or through your regional office. 

Can you help me improve the quality of my produce for export?

Yes — through training in good agricultural practices (GAP), post-harvest handling, pest & disease management, and processing methods.

Do you provide laboratory testing or certification services?

Yes — we assist with laboratory analysis, phytosanitary testing, and export certification processes.

How do I know which export markets to target?

We offer market intelligence, trade data, and guidance based on global demand, standards, and comparative advantage.

For Exporters / Export Process

What is the export certification / phytosanitary process?

The department helps you navigate plant quarantine regulations, obtain export certificates, and ensure compliance with destination country standards.

What documentation is required to export crops?

Typical documents include export permit, phytosanitary certificate, quality test reports, and compliance with packaging and labeling standards.

Does the department help with value addition (processing) for exports?

Yes — we provide technical guidance and support for processing, packaging, and improving shelf life.

Are there export incentives or subsidies available?

The department may collaborate with other government schemes to facilitate incentives, though eligibility and availability depend on current policies.

What quality standards do I need to meet?

You must satisfy both Sri Lankan export quality requirements and target market standards (e.g. limits on residues, moisture content, foreign matter, etc.).

Website / Content / Usage

Where can I download publications or research reports?

Check the Research & Publications or Downloads sections on the site for reports, guidelines, manuals, etc.

What kind of announcements are published?

Announcements may include subsidy schemes, input distributions, training programs, tender notices, or changes in regulations.

How do I find out if there are upcoming events or workshops?

Look under Events — upcoming training sessions, seminars, or field days are listed there.

How do I submit a query or feedback to your department?

Use the Contact Us page — fill the provided contact form or find phone / email contacts for the relevant regional office.

Is there a sitemap or navigation to help me explore the site?

Yes — there is a Sitemap link in the main navigation to help you locate pages across the site.

General / Organizational

What is the mission of the the Department of Export Agriculture?

Our mission is to support Sri Lankan farmers and agripreneurs in cultivation, processing, certification, and exporting of crops — to promote export agriculture for national prosperity.

Which crops are covered by your export agriculture program?

We support a variety of crops including arecanut, garcinia (goraka), betel, cocoa, coffee, ginger, and other allied export crops.

What services do you offer to exporters and farmers?

Services include technical / field support, training & capacity building, laboratory & certification assistance, guidance on value addition, and marketing support.

How can I contact your regional offices?

You can use our District Office Locator on the website, where each office address is listed (e.g. Kurunegala, Matale, Kandy, etc.).

Where is your head office located?

The website doesn’t directly display a single “head office” address, but central contacts are available under Contact Us.

How can I stay updated on your announcements or events?

Browse the Announcements, Media & News, and Events sections of the site. You may also subscribe (if available) or follow on social media via the links at the bottom of the site.